Shipping Policy

At Oud Banq, we aim to process and dispatch all orders as quickly as possible.

Processing & Delivery

• Orders are typically processed within 1 working day.
• Once dispatched, delivery usually takes 2–5 working days.
• Orders are processed Monday to Friday, excluding weekends and public holidays.

Please note that delivery times are estimates and may occasionally be affected by factors outside of our control, such as courier delays or peak trading periods.

Order Tracking

Where available, tracking information will be sent to the email address provided at checkout once your order has been dispatched.

Delivery Address

Please ensure your delivery address is accurate before placing your order. Oud Banq cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.